Zubias Threading® does not sell personal data. In order to operate the Zubias Threading®’s Membership Card, we share personal data with some trusted operational suppliers and affiliated company and representatives only within Australia. Again, these companies do not sell your personal data and they are contractually prevented from doing so. Further, all companies with whom we share data can use the data only for these contractually agreed purposes and must handle the data in a confidential and secure manner in accordance with Australian Privacy Legislation.
Zubias Threading®’s Membership Card is a customer loyalty marketing plan provided by us (as defined in the Zubias Threading®’s Membership Card Terms and Conditions).
The types of personal information we collect include your name, telephone number, email and date of birth. We will record how many visits you do, which salon you visit and the services you received.
We will not be able to provide our discounted services with our Zubias Threading®’s Membership Card without your personal information. For example, we may not be able to give you the discounted eyebrow threading rate, manage your membership, or contact you.
We may collect your personal information, from your interactions and transactions with us. This includes: using your Zubias Threading®’s Membership Card or associated identifiers such as payment cards; making a purchase in store; placing an order online; making a non-cash payment; participating in a promotion, competition, or survey and registering for services. We may monitor (including email and telephone) for security, dispute resolution, and training purposes. We do not collect may also collect personal information from third parties.
We hold personal information electronically and in hard copy form, both at our own Head Office premises and with the assistance of our service providers. We implement a range of measures to protect the security of that personal information. We also take measures in respect of destroying or de-identifying personal information that is no longer needed for any lawful purpose.
We handle your personal information in connection with providing, administering and improving your Zubias Threading®’s Membership Card. This can include processing payments, delivering orders, managing promotions, providing refunds and discounts, verifying your identity, communicating with you (including direct marketing via email), conducting product and market research, maintaining and updating our records, dealing with enquiries from you, and working with our service providers. Using personal information, we endeavour to improve our understanding of your interests, suitability, and behaviour in relation to products, services, and offers.
We may also handle your personal information to protect our lawful interests and facilitate purchases and potential purchases of our businesses.
We may provide marketing communications and targeted advertising to you on an ongoing basis by telephone or email and by other means. These communications may relate to the products and services we provide, and other products which may be of interest to you. You can call us on 1300 1300 81 40 41 or by email email@example.com at any time to opt out of electronic and telephone direct marketing communications. But we need to be able to contact you to manage your Zubias Threading®’s Membership Card.
To make it easy for you to deal with Zubias Threading® and its affiliated representatives and provide you with a more personal and consistent experience, we may exchange and combine personal information with them for the purposes described in our respective Privacy Policies.
Zubias Threading® may exchange your personal information with service providers engaged to assist with services including data processing, data analysis, online computing, printing, marketing, research, auditing, archival, delivery, security, investigation, and mailing services, and in the provision of Zubias Threading® products and services.
The third parties to whom we disclose personal information may be located in Australia and other countries. We take steps to ensure that all our service providers agree to protect the privacy and security of your personal information, and use it only for the purpose for which it is disclosed.
We provide information and service through an online services including websites (e.g. www.zubiasthreading.com.au), apps, email, online advertisements, TV, and social media profiles. These services may be operated by us, to provide a consistent experience, personalise your use of each of those services and provide targeted marketing.
Our systems record a variety of information in relation to interactions with our online services. This can include information about software versions used, device types, device identifiers (like IP address), location data (where available and not disabled by the user), dates, times, file metadata, referring website, data entered, and user activity such as links clicked.
Some information we collect in relation to Zubias Threading® is not related to an individual. In many cases, the information relates only to a device or is of an aggregated or statistical nature, and we will have no way of knowing the identity of the user. In other cases, we may associate information about your use of Zubias Threading® over time with your personal information, for example, when on any occasion you have logged in, followed a link sent to you by email, or we have otherwise been able to identify you.
Our online services may contain links to other sites. We are not responsible for the Privacy Practices or Policies of those sites and recommend that you review their Privacy Policies separately.
If you wish to access or correct any personal information we hold about you or have any feedback or concerns about privacy, please contact us directly on 1300 81 40 41 or email firstname.lastname@example.org. Where you seek a response from us, we will let you know who will be handling your matter and when you can expect a response. In the case of access and correction requests, please provide as much detail as you can about the particular information you seek in order to help us retrieve it. Under the Privacy Act and other relevant Laws, we are required to provide our reasons if we refuse your request. Where we decide not to make a requested correction and you disagree, you may ask us to make a note of your requested correction with the information.
Phone 1300 81 40 41.
Monday to Friday between 0900-1700 WST.